September 2, 2026
The on-call schedule is not a staffing plan
Putting someone's name in a rotation slot tells you who answers the phone. It tells you nothing about whether that person can actually resolve the problem at 2 a.m.
Insights
Tagged “capacity”
Tell us what is breaking, what is slow, or what you are afraid to touch.
Every engagement starts with a conversation about outcomes, not hours. If we are not the right fit, we will say so.